All our events are strictly 18+. Make sure you have a valid ID with you.
14:00 until 06:00.
From 23:00 onwards.
IN = IN, OUT = OUT. No re-entry possible.
A variety of food options, including vegan and gluten-free, are available on site.
Free earplugs are available at our day & night shop — powered by CM.
Yes, plenty of lockers available on site.
Merch, free earplugs, free menstrual goods, fruit, candy, snacks & more.
Find our awareness crew dressed in orange t-shirts or text us at +32 456 70 73 65 via Whatsapp.
We use our own payment system accessible through our app or, if you don’t have a smartphone, an RFID card. All transactions are in euros.
Accepted payment methods within the app: Payconiq, Bancontact, credit card, IDEAL, Apple Pay, Google Pay, PayPal.
In addition to serving as a payment system, the app provides practical information, including timetables, a floor plan, and real-time updates.
Download the app for free via this link (Apple or Android).
Via the app: top up your balance in advance or at the event using an electronic payment method. A €0.75 user fee applies per top-up, with a minimum top-up of €10. No further restrictions.
Via RFID card: RFID cards can be purchased at the event for €1.50 using either Bancontact or cash, no additional top-up fees apply. Cards are reusable across all our events.
In the app: your current balance is displayed directly.
With the RFID card: simply scan the QR code to create an account and check your balance. Alternatively, you can view your balance at any scanner-equipped location, including info points, bars, cash points, night stores, or while making a payment.
App balance: valid for 364 days from the last top-up.
RFID card balance: cards and their balance are valid indefinitely for use at future events.
You can request a refund after MODUL’AIR Festival between Monday 21.04 (18:00) & Friday 25.04 (18:00).
Open the app, tap ‘Manage Wallet’, then select ‘Refunds’.
A € 2,75 fee will be deducted to cover the refund costs.
You receive an eco-coin upon entry that you hand over when buying a drink.
In case you’ve lost your coin or cup, €1,5 will be charged on top of your drink.
At the end of the event, you can return your eco cup at the recup points or drop your coin in a deposit box at the exit.
Damaged cups will not be accepted.
Currently not, but we’re exploring the possibility in the future.
Maaltekouter 1, 9050 Gent (Flanders Expo)
Take tram 1 or bus 76, 77 & 78 to Flanders Expo.
Plenty of bike parking available at the venue.
Limited paid parking available. Don’t drink and drive!
Please send a message via our contact form with a description of the item you lost and we will get back to you as soon as possible.
Please send an mail to staff@modul-air.com with your resume and a short motivational letter and we will get back to you as soon as possible.
Please send a message via our contact form with your proposition on how we could collaborate.
Our events are entirely wheelchair friendly. All areas can be accessed without the use of stairs.
In case you need any assistance, please find our First Aid.
When you want to enter the venue, you must pay an entrance fee and/or comply with the rules set out in this house rules document.
Please reach out to us via our contact form and we will get back to you as soon as possible.
You can retrieve them here.
Follow the steps here.
Only resell your tickets via our official partner Ticketswap. Please be careful for scammers!
We can’t guarantee this, we highly recommend buying your tickets in advance.